The Rocky Patel Edge was a nice change to a day where we saw our Apple iPhone go dead for 7 hours due to Apple's failed launch of the phone's 2.0 software. We call it "Vista". Big technology projects are a like lot war. Fog of Battle, every plan is thrown out the moment it is implemented, the reasons for fighting aren't always the reasons for starting, the human element adds an unexpected ripple, etc.
Apparently Steve Jobs executed a surge, and most phones are back online. Also like war, everyone knows who is ultimately responsible. The good news, the infrastructure changes at Apple will minimize risks in the future. They're smart, they just tripped big today.
